Privacy Policy
_Last updated: 2026-05-02_
Welcome to Alex Air Duct Cleaning's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This policy will inform you how we handle your personal data when you visit our website, engage our services, or otherwise interact with us.
Information We Collect
Personal Data
We collect personal information that you provide to us, such as your name, address, phone number, email, and payment information. This information is collected when you book a service or contact us for inquiries.
Technical Data
When you use our website, we also collect technical data including your IP address, browser type, operating system, referring URLs, and other technology on the devices you use to access our site.
Usage Data
We gather statistical data about your browsing actions and patterns. This is typically aggregated and anonymized.
How We Use It
Alex Air Duct Cleaning utilizes your personal data for the following purposes:
- Service Delivery: To provide air duct and HVAC cleaning services in Kansas City, KS, and surrounding areas such as Welborn and Argentine.
- Customer Support: To manage relationships with you, including customer support and notifications about changes to our services.
- Marketing: To send information about our services, promotions, or news we think you might be interested in.
- Performance Improvement: To administer and improve our website and services.
Sharing with Third Parties
We may share your data with third parties to help us deliver our services effectively. Categories of third parties we may share your information with include:
- Service Providers: We use third-party vendors for payment processing and data analytics.
- Legal Authorities: Where required by law or to protect our legal rights.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.
Your Rights (GDPR/CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have specific rights under GDPR and CCPA, including access, correction, deletion, data portability, and restriction of processing of your personal data.
To exercise these rights, please contact us at [email protected].
Cookies
Our website uses cookies to distinguish you from other users and optimize your experience. You can manage your cookie preferences through your browser settings.
Children's Privacy
Alex Air Duct Cleaning does not knowingly collect personal data from children under 13. If you believe we might have information from a child, please contact us.
International Transfers
We are based in the United States. If you are accessing our services from outside the US, your personal data will be transferred to and processed in the US, where data protection laws may differ.
Security
We implement industry-standard security measures to protect your personal data from unauthorized access and disclosure.
Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have any questions about this Privacy Policy or how Alex Air Duct Cleaning handles your personal data, please contact us at:
Address: 240 N 35th St, Kansas City, KS
Email: [email protected]
Thank you for trusting Alex Air Duct Cleaning with your personal data.